“ a personal communication ”

We Service 24/7

 

Service Required

All service requests should be put forward by the administrator, to J.M. Telecom as soon as the fault is noticed by phone and followed up with an email. The email allows us to transfer the request with all the details to our on the road service technicians. Together with the administrator, we will come up with a service solution that is mutually agreeable to both parties.

 

Cabling

JM Telecom can pull CAT3 voice grade cable sm CAT5e or cat6 data grade cable for end to end connectivity. All of our cable is FT 6 fire rated to meet the latest building codes for existing or new construction.

 

Training

Our service also includes complete telephone and voicemail systems training so customers can be independent while making changes to their system.

 

Used Equipment

We buy and sell used telephones and telephone systems

 

Hours

J.M. Telecom is available, by phone and e-mail, 7 days a week, 24 hours a day for any and all service related issues. Our normal hours of operation are 9:00 am to 5:00 pm Monday to Friday EST.

 

Billing

Any work, performed outside of normal hours of operation,  are to be discussed on a case by case scenario and will incur increased labour costs.